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|Request for returns must be made within 7 days of noted delivery by the carrier. Merchandise will not be considered for return and credit unless you (the buyer) have prior written approval from Frontier Lighting. *Merchandise that has been installed or used will not be accepted for return. All freight charges for returned merchandise must be prepaid by the shipper. Merchandise returned to Frontier Lighting without an RGA number will be refused or discarded and no credit issued. To send back a return an RGA number must be referenced on the shipment back to Frontier Lighting. In the event of a return or exchange, Frontier Lighting has the right to levy a restocking fee, deny the return, or issue an exchange on a product. *Special order products that are not in stock at time of order are Non Returnable.
All return merchandise is subject to inspection before any credit is approved.
Please request an RGA via e-mail at websales@FrontierLighting.com or by calling (800) 226- (2852).